Our Services
End-to-end pallet solutions designed to save you money and reduce environmental impact. From sourcing to disposal, we handle the entire pallet lifecycle.
Full-Service Pallet Solutions
From buying and selling to recycling and transport — we handle it all
Tell Us What You Need
Describe your pallet requirements and we'll recommend the best service for your situation.
Frequently Asked Questions
Answers to common questions about our end-to-end pallet services.
What pallet services do you offer?+
We handle buying, selling, recycling, repair, transportation, and heat treatment, providing one partner for your entire pallet lifecycle.
Can I combine services in one program?+
Yes. Many customers bundle purchase supply with surplus buybacks and recurring pickups for a closed-loop program.
Do you serve all US regions?+
We operate nationwide with coverage across all 50 states through our network and carrier partners.
How do you grade pallets?+
We follow industry Grade A, B, and economy standards. Every pallet is inspected and graded before it leaves our facility.
Can you support compliance needs like ISPM-15?+
Yes. We provide ISPM-15 heat-treated pallets and documentation plus tracking for food, pharma, and export compliance.
Six Core Services
Every service is designed with sustainability, quality, and your bottom line in mind.
Pallet Buying
Source high-quality used pallets at competitive prices. We carry all standard sizes, materials, and grades to meet any supply chain requirement.
- All standard sizes
- Graded inventory
- Bulk discounts
- Same-day availability
Pallet Selling
Turn your surplus pallets into revenue. We purchase used pallets of all types, conditions, and quantities with convenient pickup service.
- All conditions accepted
- Free pickup available
- Competitive pricing
- Fast payment
Recycling & Disposal
Responsible recycling that keeps pallet materials out of landfills. Our zero-waste approach transforms broken pallets into valuable resources.
- Zero-waste process
- Wood chip recycling
- Landfill diversion
- Environmental certificates
Transportation
Reliable logistics and delivery across the nation. Whether you need full truckloads or LTL shipments, we get your pallets where they need to be.
- Nationwide coverage
- FTL & LTL options
- Scheduled delivery
- Real-time tracking
Pallet Repair
Extend the lifespan of your pallets with professional repair services. Save up to 60% compared to buying new while maintaining quality standards.
- Board replacement
- Nail & fastener repair
- Quality inspected
- Fast turnaround
Heat Treatment (ISPM-15)
ISPM-15 compliant heat treatment for international shipping. Our certified facility ensures your pallets meet global phytosanitary standards.
- ISPM-15 certified
- Official stamping
- Fast processing
- Documentation provided
Simple, Streamlined Process
Getting started with any of our services is straightforward. Here is how every engagement works from first contact to completion.
Initial Contact
Reach out with your requirements. Tell us what you need, how many, and where you are located. We respond within 24 hours.
Custom Quote
We analyze your needs and provide a detailed, no-obligation quote with transparent pricing and clear terms.
Schedule Service
Approve your quote and we coordinate logistics. We work around your schedule for pickups and deliveries.
Execution & Follow-Up
We deliver on our promise with quality service. After completion, we follow up to ensure your complete satisfaction.
Why Choose Our Services?
We are not just a pallet company. We are your long-term partner in sustainable supply chain management.
Cost Savings Up to 50%
Used and repaired pallets cost significantly less than new ones without sacrificing quality or performance.
Eco-Certified Operations
Every process is designed to minimize environmental impact. We divert 95%+ of materials from landfills annually.
Nationwide Reach
With logistics across the continental United States, we serve businesses wherever they are located.
Quality Guaranteed
Every pallet passes our multi-point inspection process. We stand behind the quality of every unit we sell or repair.
Fast Turnaround
We know time is money. Our efficient operations mean fast quotes, quick processing, and on-time deliveries.
Dedicated Support
A real person handles your account. You get a dedicated point of contact who knows your business and your needs.
End-to-End Service Model
Our six services are not isolated offerings -- they form a continuous loop that maximizes the value and lifespan of every pallet. Here is how they connect.
Buy: Sourcing the Right Pallets
The cycle begins when we source high-quality new or used pallets from manufacturers, distributors, and businesses across the country. We inspect, grade, and stock inventory to meet any supply chain requirement.
Sell: Delivering to Your Operation
Graded pallets are sold and delivered directly to your facility. Whether you need 50 pallets or 5,000, our transportation network ensures timely delivery so your operations never stop.
Repair: Extending Pallet Life
When pallets sustain damage during use, our repair team restores them to full working condition at a fraction of the cost of replacement. This extends each pallet's useful life by 3 to 5 additional cycles.
Recycle: Zero-Waste Recovery
Pallets that can no longer be repaired are dismantled and processed into valuable second-life products -- mulch, animal bedding, biomass fuel, and more. Metal fasteners are recovered and recycled separately.
Transport: Connecting Every Step
Our logistics network ties the entire loop together. We pick up used pallets, deliver repaired and graded inventory, and move materials between facilities -- all on a schedule that fits your operations.
Heat Treat: Enabling Global Trade
For pallets destined for international shipping, our ISPM-15 certified heat treatment facility ensures full compliance with global phytosanitary standards, allowing your goods to cross borders without delays.
The Closed-Loop Advantage
When you work with Pallets Resale for multiple services, you benefit from a fully integrated supply chain. Your surplus pallets become someone else's supply. Damaged inventory is restored rather than discarded. Nothing goes to waste.
Service Level Agreements
We back our service promises with concrete commitments. Here is what you can expect from every engagement with Pallets Resale.
24-Hour Quote Response
Every inquiry receives a detailed, itemized quote within 24 hours of submission. For urgent requests, call us directly for same-day pricing. We never leave you waiting.
On-Time Delivery Guarantee
We commit to a 97% on-time delivery rate across all shipments. If we miss a confirmed delivery window, we credit the shipping cost on that order -- no questions asked.
Quality Grade Accuracy
Every pallet matches the grade you ordered. If any unit in your shipment does not meet the specified grade criteria, we replace it free of charge within 48 hours of notification.
Minimum Order Flexibility
Buying starts at just 1 pallet. Selling pickup is free at 50+ pallets. Repair minimum is 25 units. Recycling has no minimum. We accommodate businesses of every size.
Dedicated Account Management
Every recurring customer receives a dedicated account manager who knows your business, tracks your orders, and proactively manages your pallet supply chain.
Payment Terms & Speed
Sellers receive payment within 48 hours of pickup. Buyers can qualify for Net 15 or Net 30 terms. We offer ACH, check, wire transfer, and credit card payment options.
Industry Certifications & Memberships
Our certifications and industry memberships demonstrate our commitment to quality, safety, and environmental responsibility.
ISPM-15 Certified Facility
Our heat treatment facility is registered with the International Plant Protection Convention (IPPC) and authorized by USDA APHIS to treat and stamp wood packaging materials for international trade. We maintain full traceability and documentation for every treatment batch.
NWPCA Member
We are a member of the National Wooden Pallet & Container Association, the industry's leading trade organization. Membership ensures we follow best practices for pallet manufacturing, repair, and quality standards established by the association.
ISO Quality Alignment
Our quality management processes are aligned with ISO 9001 standards, ensuring consistent quality control across all operations -- from pallet inspection and grading to repair, treatment, and delivery.
EPA SmartWay Partner
As an EPA SmartWay Transport Partner, we are committed to reducing emissions from freight operations. Our logistics planning optimizes routes, consolidates loads, and minimizes fuel consumption across our fleet.
OSHA Compliant Operations
All of our facilities and operations comply with Occupational Safety and Health Administration standards. Our team receives regular safety training, and we maintain detailed safety records and incident reporting protocols.
Sustainable Forestry Initiative
We participate in the Sustainable Forestry Initiative, supporting responsible wood sourcing and forest conservation. Our recycling operations directly reduce the demand for new timber in pallet production.
Emergency & Rush Services
Supply chain emergencies happen. When they do, Pallets Resale is ready to respond with same-day solutions that keep your operations moving.
Same-Day Pallet Supply
Need pallets today? If you are within Zone 1 of one of our hubs, we can dispatch a loaded truck within hours of your call. We maintain buffer inventory specifically for emergency orders, ensuring we always have stock available for urgent fulfillment.
Emergency Pickup Service
Unexpected pallet accumulation blocking your dock? A facility cleanout that cannot wait? Our emergency pickup crews can be on-site within 4 hours in most metropolitan areas to clear your space and restore operations.
Rush Repair Turnaround
Standard repair turnaround is 2 to 5 business days, but when you need it faster, our rush repair service delivers repaired pallets within 24 hours. We prioritize your order and dedicate a repair crew to your job.
Expedited Heat Treatment
International shipment deadline approaching? Our expedited heat treatment service processes and stamps your pallets within 24 hours of receiving them, complete with all compliance documentation needed for customs clearance.
Rush Service Highlights
Rush services carry a premium over standard rates. Contact us for rush pricing on your specific requirement.
Service Comparison
Not sure which service is right for you? Compare our offerings side by side.
| Service | Best For | Turnaround | Min. Quantity | Coverage |
|---|---|---|---|---|
| Buying | Businesses needing pallet supply | Same day - 3 days | 1 pallet | Nationwide |
| Selling | Companies with surplus inventory | 1 - 5 days | 50 pallets | Nationwide |
| Recycling | Broken/damaged pallet disposal | 1 - 3 days | No minimum | Nationwide |
| Transportation | Any pallet logistics need | Scheduled | 1 pallet | Continental US |
| Repair | Extending pallet lifespan | 2 - 5 days | 25 pallets | Regional |
| Heat Treatment | International shipping compliance | 1 - 3 days | 10 pallets | Certified facility |
The Pallet Lifecycle We Manage
From the moment a pallet is manufactured to the moment its last fiber is repurposed, we manage every stage of the journey. Here is the full lifecycle and where our services fit in.
Source
New or Used Procurement
We source high-quality new and used pallets from manufacturers, distributors, and businesses nationwide.
Inspect
Quality Grading
Every pallet is inspected and assigned a grade -- A, B, or C -- based on condition, structural integrity, and appearance.
Distribute
Sales & Delivery
Graded pallets are sold to businesses and delivered via our transportation fleet across the continental US.
Use
Customer Operations
Pallets serve their purpose in warehouses, shipping, retail displays, and logistics operations of all kinds.
Recover
Buyback & Repair
When pallets are used, we buy them back, repair what we can, and prepare them for another cycle of service.
Recycle
Zero-Waste Processing
Pallets beyond repair are dismantled and recycled into mulch, animal bedding, biomass fuel, and more. Nothing goes to waste.
The US Pallet Industry at a Glance
The pallet industry is one of the largest and most essential sectors in the American supply chain. Understanding these numbers shows why sustainable pallet management matters.
of US products ship on pallets at some point in their supply chain journey
of all pallets in the US are made of wood, with the remainder being plastic, metal, or composite
average number of times a well-maintained pallet can be reused before requiring repair or recycling
New vs Used Pallets: Head-to-Head
Choosing between new and used pallets? This detailed comparison helps you understand the trade-offs and make the best decision for your operation.
| Factor | New Pallets | Used / Recycled Pallets |
|---|---|---|
| Cost Per Unit | $11 - $25+ depending on size and specs | $4 - $12, up to 50% savings over new |
| Availability | Lead time of 1-4 weeks for custom orders | Often available same-day or within days from existing stock |
| Appearance | Clean, uniform, no cosmetic blemishes | May have cosmetic wear; Grade A units look nearly new |
| Load Capacity | Full rated capacity (2,500 - 4,600 lbs typical) | Same load capacity when properly graded and inspected |
| Environmental Impact | Requires new lumber (trees, water, energy) | Zero additional natural resources consumed |
| Consistency | Identical dimensions and quality in every unit | Slight variation possible; grading minimizes differences |
| Customization | Available in any size, design, or configuration | Limited to common sizes; custom sizes less available |
| Export Compliance | Must be heat treated separately for ISPM-15 | Can be heat treated; many already compliant |
| Best For | Export, retail display, automated systems, clean rooms | Warehousing, shipping, one-way trips, cost-sensitive operations |
Bottom line: For most warehousing, distribution, and shipping applications, used pallets provide the same performance at a significantly lower cost. New pallets are the right choice when appearance, exact custom specifications, or clean-room requirements are non-negotiable.
Trusted Across Every Industry
Our pallet solutions serve businesses of all sizes across virtually every sector of the economy. Here are some of the industries that rely on us.
Food & Beverage
Grocery manufacturers, beverage distributors, cold storage facilities, and food processing plants requiring food-grade pallet standards.
Retail & E-Commerce
Big box retailers, fulfillment centers, distribution hubs, and e-commerce warehouses with high-volume pallet turnover.
Manufacturing
Automotive, electronics, heavy machinery, and general manufacturing plants that move materials on pallets daily.
Pharmaceuticals
Drug manufacturers, medical device companies, and healthcare distributors requiring clean, compliant pallet solutions.
Agriculture
Farms, nurseries, grain elevators, and produce distributors shipping perishable and bulk goods on pallets.
Construction
Building material suppliers, lumber yards, roofing manufacturers, and concrete product distributors needing heavy-duty pallets.
Chemical & Hazmat
Chemical manufacturers, paint suppliers, and hazardous material handlers requiring specialty pallets rated for containment.
Third-Party Logistics
3PL providers, freight brokers, and distribution centers managing pallet inventory for multiple clients simultaneously.
Frequently Asked Questions
Answers to the most common questions we receive about our pallet services.
What is the minimum order quantity for pallet purchases?
There is no hard minimum for buying pallets -- we sell as few as one pallet. However, delivery is most cost-effective for orders of 50 pallets or more. For very small quantities, customer pickup from our facility is the best option.
How quickly can you deliver pallets?
For in-stock inventory, we offer same-day or next-day delivery in most metropolitan areas. Standard delivery is typically 3-5 business days. For large or specialty orders, allow 1-2 weeks for sourcing and logistics coordination.
Do you offer recurring supply programs?
Yes. Many of our customers set up weekly, biweekly, or monthly delivery schedules with locked-in pricing. Recurring programs include priority inventory access, dedicated account management, and volume-based discounts.
What areas do you serve?
We serve the entire continental United States through our own fleet and a network of carrier partners. Our strongest coverage is in the major metropolitan corridors of the Northeast, Southeast, Midwest, and West Coast.
Are your used pallets safe and clean?
Absolutely. Every pallet we sell is inspected for structural integrity and safety. Protruding nails are repaired, broken boards are replaced, and pallets are sorted to remove any contaminated units. Grade A pallets are especially clean and suitable for retail-facing applications.
Can I mix and match different services?
Yes. Many customers use multiple services -- for example, buying pallets from us, having us repair their damaged inventory, and selling back surplus units. We can bundle services for additional savings and convenience.
How do I get started?
Simply fill out the contact form on this page, call us, or email us. Describe what you need, and a team member will respond within 24 hours with a customized recommendation and quote. There is no obligation to proceed.
Ready to Get Started?
Contact us today for a free, no-obligation quote on any of our services. Our team is standing by to help.