Our Work

From warehouse operations to community outreach, explore the projects and initiatives that define Pallets Resale. Every project represents our commitment to quality, sustainability, and innovation.

Warehouse operations

Main Warehouse Floor

Pallet stacks

Recycled Pallet Inventory

Warehouse corridor

Storage & Sorting Area

Storage room

Pallet Inspection Zone

Logistics yard

Distribution Yard

Delivery truck

Loaded for Delivery

AllWarehouse OperationsPallet RecyclingTransportation FleetHeat Treatment FacilityCustomer DeliveriesCommunity EventsRepair ProcessTeam & CultureBefore & After
Project Showcase

Featured Projects

A look at the operations, innovations, and community work that make Pallets Resale a leader in sustainable pallet management.

Warehouse Operations

Tampa Warehouse Expansion

Completed a 15,000 sq ft expansion of our primary sorting and grading facility, doubling throughput capacity to process 8,000 pallets per day.

Pallet Recycling

Zero-Waste Recycling Line

Our automated dismantling line breaks down irreparable pallets into usable lumber, wood chips, and biomass fuel with zero material going to landfill.

Transportation Fleet

Southeast Fleet Rollout

Deployed 12 new flatbed trucks optimized for pallet hauling across our Southeast corridor, reducing per-pallet transportation costs by 22%.

Heat Treatment Facility

ISPM-15 Treatment Chamber

Our state-of-the-art heat treatment kiln processes 500+ pallets per cycle, ensuring full ISPM-15 compliance for international shipping requirements.

Customer Deliveries

Bulk Delivery to Meridian Foods

Successfully delivered 14,000 Grade A recycled pallets to Meridian Foods' Tampa distribution center over a two-week period without a single quality rejection.

Community Events

Tampa Bay Earth Day Cleanup

Our team led a waterfront cleanup at Hillsborough Bay, collecting 2.3 tons of debris. We also demonstrated how discarded wood materials can be recycled into usable products.

Warehouse Operations

Automated Sorting System

Installed optical sorting technology that categorizes incoming pallets by size, material, and condition in seconds, improving grading accuracy to 99.2%.

Customer Deliveries

Custom Pallet Program for Skyline Import

Designed and delivered 6,000 custom-dimension heat-treated pallets for Skyline Import/Export's specialized container loading requirements.

Pallet Recycling

Wood Chip Recycling Partnership

Established a partnership with regional landscaping companies to supply 200 tons of recycled wood chips monthly from our pallet dismantling operations.

Transportation Fleet

Route Optimization Initiative

Implemented GPS-guided route planning across our fleet, cutting average delivery distance by 18% and reducing annual fuel consumption by 12,000 gallons.

Heat Treatment Facility

Kiln Temperature Monitoring Upgrade

Upgraded our heat treatment facility with IoT temperature sensors that provide real-time monitoring and automated compliance documentation.

Community Events

Habitat for Humanity Build Day

Donated recycled lumber and volunteer hours to build affordable housing structures. Our team framed two wall sections using reclaimed pallet wood.

Customer Deliveries

Emergency Supply for Resolute Manufacturing

Sourced and delivered 3,200 pallets within 48 hours when Resolute Manufacturing's primary supplier failed. No disruption to their production schedule.

Warehouse Operations

Quality Control Lab Setup

Built an on-site testing lab for load-bearing analysis, moisture content measurement, and structural integrity verification of repaired pallets.

Repair Process

Board Replacement Repair Line

Our dedicated repair bay processes 800+ pallets daily with precision board replacement, nail extraction, and structural reinforcement for extended service life.

Repair Process

Stringer Reinforcement Station

Specialized workstation for reinforcing weakened stringer boards with companion boards and structural fasteners, restoring full load-bearing capacity to damaged pallets.

Team & Culture

Annual Team Barbecue Event

Our annual company barbecue brings together all departments for a day of food, games, and recognition. Last year we celebrated processing our 5 millionth pallet.

Team & Culture

Safety Training Graduation Day

Twelve new team members completed our 40-hour comprehensive safety certification program, including forklift operation, hazard identification, and emergency response.

Before & After

Grade C to Grade A Restoration

A batch of 200 severely damaged pallets restored to Grade A condition through complete board replacement, nail pattern correction, and structural load testing.

Before & After

Warehouse-to-Showroom Pallet Transformation

Salvaged industrial pallets repurposed into retail display fixtures for a local furniture store, demonstrating the creative reuse potential of reclaimed wood.

Transportation Fleet

New Flatbed Fleet Delivery

Eight new Freightliner flatbed trucks joined our fleet, each equipped with GPS tracking, dash cameras, and optimized pallet racking for maximum load capacity.

Repair Process

Nail Gun Precision Repair Station

Close-up view of our pneumatic nail gun repair stations where technicians replace damaged fasteners with ring-shank nails for superior holding power.

Warehouse Operations

Solar Panel Installation

Completed installation of a 150kW rooftop solar array on our main warehouse, offsetting 40% of facility electricity usage and reducing annual carbon emissions by 85 tons.

By the Numbers

Impact at Scale

Every number represents real environmental and business impact delivered through our operations.

850+
Projects Completed
Across all service categories since our founding
2.4M+
Pallets Processed
Recycled, repaired, and redistributed annually
500+
Happy Customers
Businesses that trust us with their pallet needs
98.7%
Quality Rate
Pallets delivered meeting or exceeding grade standards
How We Work

Operational Excellence

Precision Grading

Every pallet passes through a multi-point inspection where trained specialists evaluate structural integrity, board condition, nail placement, and load-bearing capacity. We grade to NWPCA standards with additional internal quality benchmarks.

Eco-Efficient Logistics

Our route optimization system minimizes empty miles and maximizes load density. We batch pickups and deliveries geographically, reducing fuel consumption and carbon emissions per pallet transported by over 30% compared to industry averages.

Continuous Innovation

We invest in technology and process improvement every quarter. From automated sorting systems to IoT-enabled kilns, we are always finding ways to work smarter, safer, and more sustainably without compromising on quality or speed.

Facility Tour

Walk Through Our Facility

Take a virtual tour of our 45,000 sq ft Tampa headquarters. From the receiving dock to the dispatch bay, see where every pallet gets a second life.

1. Receiving Dock

Inbound pallets arrive on our 8-bay receiving dock, where they are immediately unloaded and staged for initial assessment. Our dock team processes an average of 4 truckloads per hour during peak operations.

8 dock bays, 6 forklifts, real-time inventory scanning

2. Sorting & Grading Floor

Pallets move from receiving to our 12,000 sq ft sorting area where trained grading specialists evaluate each one against NWPCA standards. Optical scanning assists with size categorization and damage detection.

Optical sorting technology, 99.2% grading accuracy

3. Repair Workshop

Pallets flagged for repair enter our 24-station repair workshop. Technicians perform board replacement, stringer reinforcement, and fastener upgrades using pneumatic tools and quality-checked lumber.

24 repair stations, 800+ pallets repaired daily

4. Heat Treatment Kiln

Our ISPM-15 certified kiln processes 500+ pallets per cycle, bringing core wood temperatures to 56 degrees Celsius for a minimum of 30 minutes. IoT sensors ensure automated compliance documentation.

500+ pallet capacity, automated temperature logging

5. Finished Inventory Staging

Graded, repaired, and treated pallets are stacked by grade and size in our 15,000 sq ft staging area. Barcode labels link each stack to our inventory management system for real-time visibility.

15,000 sq ft, barcode tracking, climate monitored

6. Dispatch & Loading Bay

Outbound orders are assembled, verified against packing lists, and loaded onto our fleet of flatbed trucks. Every shipment is photographed, weighed, and confirmed in the tracking system before departure.

6 loading bays, photo-verified shipments, GPS tracked

Equipment

Technology & Equipment Showcase

We invest in the best equipment and technology to deliver superior quality, speed, and safety across all operations.

Automation

Optical Pallet Sorter

Camera-based system that photographs incoming pallets from multiple angles, measures dimensions, and categorizes by size and condition in under 3 seconds per pallet.

Throughput: 1,200 pallets/hour

Treatment

ISPM-15 Heat Treatment Kiln

Commercial-grade kiln with 16 IoT temperature probes providing real-time core temperature monitoring. Automated compliance reports generated after each cycle.

Capacity: 500 pallets per cycle

Material Handling

Crown FC5200 Forklifts

Fleet of 14 electric sit-down forklifts with 5,000 lb capacity. Zero-emission operation, regenerative braking, and integrated weight sensors for accurate load tracking.

Fleet: 14 units, zero emissions

Repair Tools

Pneumatic Nail Gun Stations

Industrial-grade Bostitch pneumatic nailers with ring-shank nail capability. Mounted workstations with dust extraction and adjustable lighting for precision fastening.

24 stations operational

Quality Control

Moisture Content Meters

Pin-type and pinless moisture meters for verifying wood moisture content stays within acceptable ranges for structural integrity and heat treatment compliance.

Accuracy: +/- 0.5% MC

Logistics

Fleet GPS Tracking System

Real-time GPS tracking across all 30+ fleet vehicles with geofencing, route optimization, and automated ETA notifications for customers and dispatch.

30+ vehicles tracked live

Recycling

Automated Dismantling Saw

Horizontal band saw designed for pallet dismantling, recovering maximum usable lumber from irreparable pallets. Feeds directly into our wood chip recycling line.

200 pallets/day capacity

Quality Control

Load-Bearing Test Press

Hydraulic press that simulates real-world load conditions on repaired pallets. Tests static and dynamic load capacity up to 5,000 lbs to verify structural integrity.

Max test load: 5,000 lbs

Software

Cloud Inventory Platform

Custom-built inventory management system tracking every pallet from receiving to dispatch. Real-time stock levels, grade breakdowns, and automated reorder alerts.

99.9% uptime, real-time sync

Behind the Scenes

The Repair Process

Every pallet that enters our repair line goes through a meticulous multi-step process. Here is exactly how we turn damaged pallets into like-new products.

Step 1

Damage Assessment

Each pallet is visually inspected and scored on a 10-point damage scale. Technicians document broken boards, split stringers, protruding nails, and structural weaknesses.

Step 2

Disassembly

Damaged components are carefully removed using pry bars and pneumatic tools. Reusable hardware is separated for recycling. Sound boards are set aside for other repairs.

Step 3

Board Selection

Replacement boards are selected from our graded lumber inventory. Each board is checked for moisture content, knots, splits, and dimensional accuracy before use.

Step 4

Fastening

New boards are secured using ring-shank nails driven by pneumatic nail guns. Nail patterns follow NWPCA specifications for maximum holding power and load distribution.

Step 5

Quality Check

Finished pallets undergo a final inspection: visual check, dimensional measurement, and manual flex test. Any pallet that does not meet grade specifications goes back for rework.

Step 6

Grading & Staging

Approved pallets receive their grade stamp, barcode label, and are moved to finished inventory staging for dispatch. The entire process takes an average of 8 minutes per pallet.

800+
Pallets Repaired Daily
8 min
Average Repair Time
99.1%
Repair Quality Rate
3x
Extended Pallet Lifespan
Our Fleet

Fleet Showcase

Our transportation fleet is purpose-built for pallet logistics, from local pickups to multi-state deliveries.

48-Foot Flatbed Trucks

18 Units

Our primary workhorses for pallet delivery and pickup. Equipped with custom racking systems that maximize load density, these trucks carry up to 600 standard pallets per trip.

GPS trackingDash camerasCustom pallet racksEPA SmartWay certified

26-Foot Box Trucks

8 Units

Used for local and metro-area deliveries where dock access is limited. Protected cargo area keeps pallets dry during inclement weather. Ideal for retail and restaurant customers.

Liftgate equippedWeather protectionTight-space maneuveringDaily route service

Yard Spotters

4 Units

Terminal tractors for moving loaded trailers around our yard efficiently. Enable continuous dock flow during high-volume periods without tying up road-legal trucks.

On-site operationsTrailer positioningDock flow optimizationZero road miles

Pickup Trucks with Trailers

6 Units

Light-duty fleet for small-volume pickups, customer site assessments, and emergency deliveries. Each unit pulls a 16-foot trailer capable of carrying 80 standard pallets.

Small-volume serviceSite assessmentsEmergency deliveryFlexible routing

Partner Carrier Network

40+ Carriers

Pre-vetted third-party carriers that operate under our quality standards for routes beyond our direct fleet coverage. Full tracking integration and SLA compliance.

Vetted and insuredSLA complianceFull tracking32-state coverage

Electric Forklifts

14 Units

Crown FC5200 series electric forklifts operating throughout our facility. Zero-emission operation, regenerative braking, and integrated scales for accurate load management.

Zero emissions5,000 lb capacityIntegrated scalesRegenerative braking
Sustainability Impact

Our Environmental Footprint

Every pallet we recycle, repair, or resell has a measurable positive impact on the environment. Here is the cumulative story of our sustainability efforts.

2.4 Million

Pallets Recycled Annually

Each recycled pallet saves approximately 3.5 board feet of new lumber from being harvested.

Equivalent to saving 24,000 trees per year

4,800 Tons

Wood Diverted from Landfill

Instead of decomposing in landfills and releasing methane, this wood stays in productive use through our circular economy model.

Equivalent to 960 dump truck loads

3,200 Tons

CO2 Emissions Prevented

By reusing pallets instead of manufacturing new ones, we eliminate the carbon footprint of harvesting, milling, and transporting raw lumber.

Equivalent to taking 695 cars off the road

12,000 Gallons

Fuel Saved Through Route Optimization

Our GPS-guided route planning reduces unnecessary driving miles, cutting fuel consumption across our fleet significantly.

Equivalent to 240 fewer cross-country trips

95.2%

Landfill Diversion Rate

Of all materials that enter our facility, 95.2% are reused, recycled, or repurposed. Only 4.8% ends up as waste, and we are working to close that gap.

On track for TRUE Zero Waste certification

150 kW

Solar Energy Capacity

Our rooftop solar installation offsets 40% of our facility's electricity consumption, reducing grid dependence and utility costs.

85 tons of CO2 offset annually

Our Sustainability Pledge

By 2028, we are committed to achieving a 98% landfill diversion rate, powering 100% of our facility operations with renewable energy, and transitioning 50% of our fleet to alternative fuel vehicles. Every project in this gallery represents a step toward that goal.

Materials Guide

Wood Species & Materials

Understanding the wood behind your pallets matters for load capacity, moisture resistance, and compliance. Here is a guide to the species and materials we work with daily.

Southern Yellow Pine (SYP)

65% of our inventory

The workhorse of the pallet industry. SYP offers excellent nail-holding capacity, high strength-to-weight ratio, and wide availability across the Southeast. It accepts heat treatment well and is the standard for GMA pallets.

High load capacityExcellent nail retentionReadily availableHeat treatment compatible

Oak (Red & White)

18% of our inventory

Denser and heavier than pine, oak pallets are preferred for heavy-duty applications including concrete products, automotive parts, and steel coils. White oak offers superior moisture resistance for outdoor storage.

Heavy-duty applicationsMoisture resistant (white)Long lifespanPremium structural strength

Mixed Hardwoods

12% of our inventory

A blend of regionally available hardwood species including maple, poplar, and ash. Mixed hardwood pallets offer a cost-effective balance of durability and weight, suitable for most general warehousing applications.

Cost effectiveGood durabilityVersatile applicationsConsistent supply

Spruce-Pine-Fir (SPF)

3% of our inventory

Lightweight softwood group common in pallets arriving from northern states and Canada. SPF pallets are lighter to handle and ship but have lower load capacity than SYP. Ideal for lighter-weight goods.

LightweightEasy handlingLower freight costLight-duty loads

Recycled Lumber Stock

Repair material

Usable boards salvaged from dismantled pallets that do not meet structural standards as complete units. This reclaimed lumber is sorted by species, dimensions, and condition before being used in our repair operations.

Zero virgin timber needed100% reclaimedQuality gradedCost efficient

Wood Chips & Biomass

Byproduct

Wood that cannot be reused in pallet form is processed into mulch-grade wood chips, landscaping material, or biomass fuel pellets. Nothing goes to waste. Our zero-landfill commitment means every piece of wood finds a second use.

Landscaping mulchBiomass fuelAnimal beddingErosion control
6+
Wood Species Processed
100%
Domestically Sourced Lumber
0%
Virgin Timber in Repairs
SFI
Certified Supply Chain
Grading Standards

Quality Standards Visual Guide

Every pallet we sell is graded to NWPCA standards with additional internal quality benchmarks. Here is what each grade means so you can choose the right product for your application.

Grade A

Premium / Like-New

Structurally sound with no broken or missing boards. All stringers intact and undamaged. Minimal cosmetic wear. No protruding nails. Suitable for all applications including export, food-grade, and automated systems.

Load Capacity2,500 - 4,800 lbs
Price Point$$
Best ForAutomated warehouses, export, food & pharma

Grade B

Standard / Good Condition

Structurally sound with minor cosmetic defects. May have slight discoloration, one repaired board, or minor surface wear. All boards and stringers fully functional. No structural compromise.

Load Capacity2,000 - 4,200 lbs
Price Point$
Best ForGeneral warehousing, retail, distribution

Grade C

Economy / Functional

Multiple cosmetic defects but structurally adequate for lighter loads. May have repaired stringers, replaced boards, or visible weathering. All components are functionally intact and load-tested.

Load Capacity1,500 - 2,800 lbs
Price PointBudget
Best ForOne-way shipping, light loads, storage

Custom / Specialty

Built to Specification

Pallets built or modified to exact customer dimensions, load requirements, and material specifications. Includes oversized pallets, heavy-duty reinforced units, heat-treated export pallets, and non-standard configurations.

Load CapacityPer specification
Price PointQuoted
Best ForExport, heavy industry, unique dimensions

Our Grading Advantage

Multi-Point Inspection

Every pallet undergoes a 12-point inspection covering board integrity, stringer condition, nail placement, dimensional accuracy, moisture content, and overall structural soundness. Nothing ships without passing every check.

Optical Scanning Assist

Our camera-based sorting system supplements human inspectors by measuring dimensions and flagging defects that may be difficult to spot visually. This dual approach achieves 99.2% grading accuracy across all stock.

Load Testing Verification

Random samples from every batch are tested on our hydraulic press to verify load-bearing capacity matches the grade classification. We test both static and dynamic loads to simulate real warehouse conditions.

Transformations

Before & After

See the dramatic difference our repair and refurbishment process makes. These transformations demonstrate why recycled pallets from Pallets Resale rival new ones in quality and durability.

48x40 GMA Pallet - Full Restoration

Before

Arrived with 4 broken deck boards, split lead board, and 2 loose stringers. Failed load-bearing test at 1,800 lbs. Classified as Grade D / repair-or-scrap.

After

All damaged boards replaced with #2 grade SYP lumber. Stringers reinforced with companion boards. Passed load test at 4,200 lbs. Reclassified as Grade A.

Repair cost: $4.50 vs. $12.00 for new pallet

63% savings

48x48 Block Pallet - Structural Rebuild

Before

Severe forklift damage to bottom deck boards and two corner blocks. Top deck boards warped from moisture exposure. Would not stack safely.

After

Corner blocks replaced, all bottom deck boards renewed, top deck planed and re-fastened. Full structural integrity restored. Load tested to 5,000 lbs.

Repair cost: $6.75 vs. $18.00 for new pallet

62% savings

42x42 Custom Pallet - Board Replacement

Before

Three top deck boards cracked through the center. Nail heads protruding on multiple boards creating product damage risk. Two bottom boards missing entirely.

After

All compromised boards replaced. New ring-shank nails throughout. Bottom deck fully rebuilt. Passed quality inspection on first check. Customer approved for immediate use.

Repair cost: $3.25 vs. $10.50 for new pallet

69% savings

48x40 Heat-Treated Export Pallet - Recertification

Before

ISPM-15 stamp faded beyond legibility after multiple uses. Boards structurally sound but no longer compliant for international shipping. Customer needed 500 units recertified.

After

Re-treated in our ISPM-15 kiln at 56C core temperature for 30+ minutes. New IPPC stamps applied. Full compliance documentation generated. All 500 units shipped within 48 hours.

Treatment cost: $2.00 vs. $12.00 for new HT pallet

83% savings

Want to See Our Operations in Person?

Schedule a tour of our Tampa facility or request a consultation to see how our processes can benefit your business.