Partners & Certifications

We hold the industry's most rigorous certifications and build partnerships that drive sustainable innovation across the pallet supply chain.

Outdoor logistics yard with mixed pallets

Partner With Pallets Resale

Join our network of suppliers, carriers, and business partners

Partner With Us

Interested in becoming a partner? Tell us about your organization and how we can work together.

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US ZIP (60601) or Canadian (M5V 2T6)

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Certifications

Industry Certifications

Our certifications demonstrate compliance with the highest standards in the wood packaging, sustainability, and transportation industries.

ISPM-15 Certified

International Plant Protection Convention

Our heat treatment facility meets all International Standards for Phytosanitary Measures No. 15 requirements. Every treated pallet receives the official IPPC stamp certifying compliance for international wood packaging material.

Required for all wood packaging materials used in international trade. Ensures pallets are free from harmful pests through approved heat treatment or methyl bromide fumigation.

SFI Certified

Sustainable Forestry Initiative

We source wood materials through SFI-certified supply chains, ensuring that the lumber used in our pallet repairs and new builds comes from responsibly managed forests.

The SFI program promotes sustainable forest management practices including reforestation, biodiversity protection, and responsible fiber sourcing across North America.

NWPCA Member

National Wooden Pallet & Container Association

As an active NWPCA member, we adhere to industry best practices for pallet design, manufacturing, and recycling. Our grading standards align with NWPCA classifications.

The NWPCA represents the wood packaging industry and sets standards for pallet quality, safety, and environmental responsibility across the United States.

EPA SmartWay

Environmental Protection Agency

Our transportation fleet and logistics operations are EPA SmartWay verified, demonstrating our commitment to reducing fuel consumption and greenhouse gas emissions in freight transport.

SmartWay is a public-private partnership between the EPA and the freight industry that helps companies advance supply chain sustainability through measuring, benchmarking, and improving freight performance.

ISO 14001

International Organization for Standardization

Our environmental management system is ISO 14001 certified, providing a systematic framework for managing our environmental responsibilities across all operations.

ISO 14001 sets out the criteria for an environmental management system and maps out a framework that a company can follow to reduce its environmental footprint.

TRUE Zero Waste

Green Business Certification Inc.

We are pursuing TRUE Zero Waste certification, with our Tampa facility currently diverting over 95% of all materials from landfill through reuse, recycling, and composting.

TRUE (Total Resource Use and Efficiency) is a zero waste certification program that measures performance in resource management, waste minimization, and circular economy practices.

Technology

Technology Partners

We leverage cutting-edge technology partnerships to deliver superior service, transparency, and environmental tracking across our operations.

Fleet Tracking Systems

GPS and telematics for real-time fleet visibility and route optimization across our transportation network.

IoT Sensor Networks

Connected sensors in our heat treatment kilns provide automated temperature monitoring and compliance documentation.

Inventory Management

Cloud-based inventory tracking that gives our partners real-time visibility into available stock, grades, and sizes.

Sustainability Analytics

Carbon footprint calculators and environmental impact dashboards that quantify the ecological benefits of pallet reuse.

Quality Assurance Tools

Computer vision systems that assist our grading specialists in evaluating pallet condition with enhanced accuracy.

Customer Portal

Self-service platform where partners can place orders, track shipments, download certificates, and view impact reports.

Mixed wood and plastic pallets loaded on delivery truck

Reliable Partnership

Our partners benefit from consistent volume, fair pricing, and a dedicated support team. Whether you supply pallets, provide transportation, or distribute products, we build long-term relationships that drive mutual growth.

Partnership Programs

Become a Partner

We offer four partnership tracks tailored to different organizations. Find the one that fits your business and let us grow together.

Supplier Partner

Provide us with a steady supply of used pallets from your operations. We offer scheduled pickups, competitive pricing, and reliable service. Ideal for warehouses, distribution centers, and manufacturers with regular pallet surplus.

  • Scheduled pickup service
  • Competitive purchase pricing
  • Volume-based bonuses
  • Environmental impact reports

Distribution Partner

Resell our graded recycled pallets in your local market. We provide inventory, logistics support, and marketing materials. Perfect for regional pallet dealers looking to expand their sustainable product offerings.

  • Wholesale pricing tiers
  • Quality-guaranteed inventory
  • Marketing support
  • Exclusive territory options

Sustainability Partner

Collaborate with us on environmental initiatives, carbon offset programs, and circular economy research. We partner with nonprofits, universities, and eco-focused organizations to drive industry change.

  • Joint impact reporting
  • Co-branded campaigns
  • Research collaboration
  • Event sponsorship

Technology Partner

Integrate your logistics, tracking, or sustainability technology with our operations. We are always looking for innovative solutions that improve efficiency, reduce waste, and enhance our service quality.

  • API integrations
  • Pilot program access
  • Technical collaboration
  • Case study development
Partner Voices

What Our Partners Say

Pallets Resale has been our primary pallet recycling partner for six years. Their consistency, transparency, and genuine commitment to sustainability make them a rare find in this industry. They do not just talk about environmental responsibility, they measure it and share the data.

PS
Percival Stonebridge
CEO, Atlantic Lumber Co.

As a logistics company focused on green supply chains, finding a pallet partner that shares our values was essential. Pallets Resale exceeded every expectation. Their fleet tracking, on-time delivery rate, and environmental reporting are best-in-class.

MA
Magnolia Ashworth
Director of Operations, GreenChain Logistics

We have processed over 200,000 pallets through Pallets Resale in the past three years. Their grading accuracy is exceptional, their logistics team is responsive, and they have never missed a delivery window. That kind of reliability is worth its weight in gold.

CW
Cornelius Wainwright
VP of Operations, Southeastern Freight

Our Growing Network

The numbers behind our partnership ecosystem and its impact on sustainability.

120+
Active Partners
across all programs
6
Certifications
industry recognized
32
States Covered
through partner network
95%
Partner Retention
year-over-year
Partnership Tiers

Choose Your Level

Our tiered partnership program rewards commitment with increasingly valuable benefits. The more you grow with us, the more we invest in your success.

Bronze

Up to 500 pallets/mo

Standard Pricing
  • Standard pricing on all pallet grades
  • Weekly scheduled pickups or deliveries
  • Online order portal access
  • Quarterly environmental impact report
  • Email support with 24-hour response time
  • Standard payment terms (Net 30)
Get Started

Silver

500 - 2,000 pallets/mo

5% Discount
  • 5% discount on all pallet grades
  • Twice-weekly scheduled service
  • Dedicated account representative
  • Monthly environmental impact report
  • Priority phone and email support
  • Extended payment terms (Net 45)
Get Started

Gold

2,000 - 5,000 pallets/mo

10% Discount
  • 10% discount on all pallet grades
  • Daily scheduled service available
  • Senior account manager assigned
  • Weekly impact reports with custom metrics
  • Same-day emergency support line
  • Custom payment terms negotiable
Get Started

Platinum

5,000+ pallets/mo

Custom Pricing
  • Custom volume-negotiated pricing
  • On-demand service with priority scheduling
  • Executive-level account partnership
  • Real-time dashboards and API data access
  • 24/7 dedicated support hotline
  • Custom payment and invoicing structure
Get Started
Success Stories

Partner Case Studies

Real results from real partnerships. See how our partners have transformed their pallet operations and achieved measurable ROI.

Freight & Logistics

Southeastern Freight Lines

Challenge

Managing pallet procurement across 7 distribution centers with inconsistent quality from multiple vendors. Spending $420,000 annually on new pallets while disposing of repairable ones.

Solution

Consolidated all pallet operations through Pallets Resale. Implemented a closed-loop program with scheduled pickups, on-site grading, repair services, and just-in-time delivery across all locations.

Results

$168,000
Annual cost savings (40% reduction)
3 to 1
Vendors consolidated to single partner
99.1%
On-time delivery rate across all centers
850 tons
Wood diverted from landfill annually
Food Manufacturing

Meridian Foods Inc.

Challenge

Needed ISPM-15 compliant pallets for international export shipments while simultaneously managing surplus domestic pallets from their receiving docks. Two separate vendors and no sustainability tracking.

Solution

Pallets Resale provided heat-treated export pallets and simultaneously managed Meridian's surplus pallet buyback program. Custom reporting dashboards tracked both procurement costs and environmental impact.

Results

$95,000
Annual savings on export pallet procurement
$32,000
Revenue generated from surplus pallet sales
Zero
Customs rejections due to ISPM-15 compliance
100%
Sustainability reporting coverage for ESG goals
Consumer Products

Oakridge Consumer Goods

Challenge

Rapid growth from 2 to 5 warehouses in 18 months created pallet chaos. No standardized pallet specs, no central procurement, and waste disposal costs spiraling out of control.

Solution

Designed a standardized pallet specification for all Oakridge facilities. Implemented a managed pallet pool with automated reorder triggers, repair-and-return cycles, and monthly waste audits.

Results

45%
Reduction in total pallet spend across all sites
92%
Pallet reuse rate through repair program
5 sites
Unified under single pallet management program
4.9/5
Internal satisfaction score from warehouse managers
How to Join

Partnership Application Process

From initial inquiry to active partnership in as little as two weeks. Here is exactly how it works.

01

Initial Inquiry

Submit a partnership application through our website or contact our partnerships team directly. Tell us about your business and what you are looking for.

02

Discovery Call

Our partnerships manager schedules a 30-minute call to understand your volume, locations, timeline, and specific requirements in detail.

03

Custom Proposal

Within 3 business days, you receive a tailored proposal with pricing, service levels, logistics plan, and a recommended partnership tier.

04

Pilot Program

Start with a 30-day pilot at no long-term commitment. Test our quality, reliability, and communication with real orders and deliveries.

05

Full Partnership

Sign the partnership agreement, onboard into our systems, receive your dedicated account team, and start scaling together.

Partner Support

Resources to Help You Succeed

When you partner with us, you get more than a pallet supplier. You get a full support ecosystem designed to make your operations smoother, your reporting easier, and your customers happier. We invest in our partners because their success drives ours.

From marketing materials to technical integrations, we provide the tools and guidance our partners need to represent Pallets Resale products and services confidently in their markets.

Partner Portal

24/7 access to order management, inventory levels, delivery tracking, invoicing, and impact reports.

Marketing Toolkit

Co-branded brochures, presentations, product specs, and case studies ready for your sales team.

Training Academy

Online courses covering pallet grading, ISPM-15 compliance, sustainability selling, and operational best practices.

Dedicated Support

Every partner gets a named account manager plus priority access to our logistics and operations teams.

Quarterly Reviews

In-depth business reviews with performance metrics, growth opportunities, and strategic planning sessions.

Co-Marketing Fund

Gold and Platinum partners receive co-marketing budgets for local advertising, trade shows, and events.

Volume Incentives

The More You Move, The More You Save

Our pricing structure rewards volume with progressively deeper discounts, rebates, and value-added services at no extra cost.

Monthly VolumeBase DiscountAnnual RebateFree DeliveryPriority Service
100 - 499 palletsStandard---Within 50 miles---
500 - 999 pallets5% off1% annualWithin 75 milesSame-week
1,000 - 2,499 pallets8% off2% annualWithin 100 milesNext-day available
2,500 - 4,999 pallets12% off3% annualWithin 150 milesSame-day available
5,000+ palletsCustomCustomNationwideOn-demand

All discounts are applied automatically based on trailing 3-month average volume. Annual rebates are paid in January based on the prior calendar year. Contact our partnerships team for custom pricing on volumes exceeding 5,000 pallets per month.

Revenue Sharing

Profit Together, Grow Together

Our revenue sharing model aligns incentives so that when your pallet volume grows, your margins grow with it. Transparency is baked into every calculation.

How Revenue Sharing Works

1

Baseline Volume Established

We agree on a monthly pallet volume baseline during onboarding. This baseline determines your starting tier and corresponding margin structure.

2

Tiered Margin Escalation

As your monthly volume exceeds the baseline, your margin per pallet increases automatically. There is no need to renegotiate contracts. The system adjusts in real-time.

3

Quarterly Performance Bonuses

Partners who maintain consistent or growing volume receive quarterly performance bonuses calculated as a percentage of total revenue generated through the partnership.

4

Annual Loyalty Rebate

At the end of each calendar year, partners who have maintained their tier for 12 consecutive months receive a loyalty rebate of 1-3% on total annual spend.

Revenue Sharing Tiers

Monthly VolumePartner MarginQuarterly Bonus
Up to 5008-10%---
500 - 1,50010-13%0.5% of revenue
1,500 - 3,00013-16%1.0% of revenue
3,000 - 5,00016-19%1.5% of revenue
5,000+CustomCustom

All margins are calculated on net revenue after logistics costs. Quarterly bonuses are paid within 30 days of quarter close. Annual loyalty rebates are paid in January for the prior calendar year. Custom terms are available for enterprise-volume partners.

$1.2M+
Total Partner Bonuses Paid in 2025
Across all partnership tiers
94%
Partners Earn Quarterly Bonuses
Through consistent volume growth
18%
Average Partner Margin
Across Gold and Platinum tiers
Partner Perks

Exclusive Partner Benefits

Beyond pricing and volume incentives, our partners receive exclusive benefits designed to help them grow their businesses, serve their customers better, and stand out in their markets.

Gold & Platinum

Priority Inventory Access

Gold and Platinum partners get first access to high-demand pallet grades and sizes before they hit the general inventory. During peak seasons, this priority access ensures you never run short on critical stock.

Silver & Above

Co-Branded Marketing Materials

We create professional co-branded brochures, sell sheets, and digital assets featuring your company alongside Pallets Resale certifications. Use them to win new customers with the credibility of our industry-leading brand.

Platinum Only

Dedicated Integration Engineer

Platinum partners receive a dedicated technical resource to build and maintain API integrations, custom reporting dashboards, and automated workflow connections between our systems and yours.

Gold & Platinum

Annual Strategy Summit Invitation

Each year, we host an exclusive two-day partner summit in Tampa featuring industry keynotes, market trend analysis, networking sessions, and one-on-one strategy meetings with our executive team.

Silver & Above

White-Label Sustainability Reports

Provide your customers with professionally designed sustainability impact reports branded with your company logo. Show them the environmental value of doing business with you, backed by real data from our operations.

Platinum Only

Emergency Stock Guarantee

Platinum partners receive a contractual guarantee of emergency pallet availability within 24 hours for up to 10% of their monthly baseline volume. When your customer has an emergency, you have the solution.

Coverage Area

Geographic Reach

Headquartered in Tampa, FL, our direct service area covers the Southeast with partner-extended coverage across 32 states.

Direct Service (Our Fleet)

Daily Service

Full-service coverage with our own fleet of 30+ trucks. Same-day and next-day delivery available. Dedicated drivers who know your dock.

Coverage

Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee

Extended Service (Partner Fleet)

2-3 Day Service

Service through vetted carrier partners operating under our quality standards. Scheduled delivery windows with real-time tracking.

Coverage

Mississippi, Louisiana, Virginia, Kentucky, Arkansas, Texas

National Coverage (Freight Network)

3-7 Day Service

Nationwide shipping for large orders through our negotiated freight partnerships. Full tracking and white-glove delivery coordination.

Coverage

All remaining continental U.S. states through our LTL and FTL carrier network

32
States Covered
30+
Fleet Vehicles
120+
Partner Locations
98.2%
On-Time Rate
Tech Integration

Seamless Integration

Connect your systems directly to ours through our partner API and integration toolkit. Automate ordering, tracking, and reporting for maximum efficiency.

Partner API

GET /inventory

Real-time inventory levels by grade, size, and location. Filter by availability and treatment status.

POST /orders

Place orders programmatically. Specify quantity, grade, delivery date, and location for automated fulfillment.

GET /tracking

Track shipments in real-time with GPS coordinates, ETA updates, and proof-of-delivery confirmation.

GET /reports/impact

Pull environmental impact data including pallets diverted, carbon saved, and wood recycled by date range.

GET /invoices

Access invoicing data, payment history, and account balance for seamless accounting integration.

Partner Portal Features

Real-time inventory dashboard
One-click reorder system
Delivery scheduling calendar
Invoice and payment management
Environmental impact tracker
Custom report builder
Team access management
Document library (COAs, certs)

Supported Integrations

Our API connects with major ERP, WMS, and procurement platforms. We provide SDKs, webhooks, and dedicated integration support for seamless connectivity.

SAPOracleNetSuiteQuickBooksShopifyWMS SystemsEDI (850/856/810)Webhook Events

Ready to Join Our Partner Network?

Whether you are a supplier, distributor, sustainability organization, or technology provider, there is a place for you in the Pallets Resale ecosystem.